Configuration required

Connect the channels your teams use.

Bring Microsoft 365 shared mailbox conversations into AgentHub and configure identity federation for your organisation.

bourgos / Microsoft 365 mailbox settings
Microsoft 365 mailbox settingsProduct screenshot coming soonmailbox-settings
Microsoft 365 mailbox settings · Screenshot placeholder
Integrations

Built for the work
in front of you.

  • Microsoft 365 mailbox configuration
  • Team-based email handling
  • Configured identity federation
Available actions depend on your organisation’s configuration and your permissions.
See it in a demo
PRACTICAL GUIDANCE

Learn how it works.

GUIDE

Configure access, teams and modules

Set the prerequisites that determine how people use Bourgos.

GUIDE

Configure mailbox and live-chat teams

Route incoming customer contacts to the correct service desk team.

Browse all documentation
YOUR NEXT STEP

See your service work
come together.

Explore how Bourgos could work for your organisation.

Request a demo